Privacy Policy

Effective Date: 09-11-2024

At CastleKart.site, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, interact with our services, or make purchases. By using CastleKart.site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information from users of our website:

  • Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, postal address, phone number, and payment information.
  • Non-Personal Information: We may collect non-personal information such as browser type, device information, IP address, and pages visited. This information helps us improve the user experience and analyze site traffic.

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders: To fulfill your orders, communicate with you about your purchases, and provide customer support.
  • To improve our website and services: We analyze user data to enhance our website functionality and personalize your shopping experience.
  • To send marketing communications: With your consent, we may send promotional emails, newsletters, or special offers related to our products and services. You can opt out of these communications at any time.
  • To comply with legal obligations: We may use your data to comply with legal requirements, resolve disputes, or enforce our agreements.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with third-party service providers who help us process payments, deliver products, and perform other essential services. These providers are contractually obligated to protect your information and use it only for the purposes for which we share it.
  • Legal Compliance: We may disclose your information if required by law, such as in response to a court order, government request, or to protect the rights, property, and safety of CastleKart.site or our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of any such changes and provide an option to opt-out of marketing communications.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons, pixel tags, and analytics tools) to enhance your experience on our website, personalize content, and analyze website traffic. Cookies are small text files stored on your device that allow us to recognize your browser and collect certain information.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of the website.

5. Data Security

We take the security of your personal information seriously and use industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. These measures include encryption, firewalls, and secure payment processing.

However, no method of transmission over the internet or electronic storage is 100% secure, so while we strive to protect your data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You may request that we update or correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
  • Opt-Out: You may opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
  • Data Portability: In certain circumstances, you may request a copy of your data in a structured, commonly used format for transfer to another service provider.

To exercise your rights or if you have any questions about how we handle your data, please contact us at the details provided in the "Contact Us" section below.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites, and we encourage you to read the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected by the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: info@castlekart.site
  • Phone: 9693641958
  • Address: Chapra, 841301